Terms and Conditions

1. Booking Process

  • Reservation: All bookings are subject to availability and confirmation. Reservation requests are processed upon receipt of payment.
  • Payment: A deposit or full payment may be required to secure the reservation. Payments are accepted via [list payment methods].
  • Confirmation: Booking confirmation will be sent upon successful payment, detailing the itinerary and relevant information.

2. Cancellations and Refunds

  • Cancellation Policy: Requests for cancellation must be submitted in writing. Cancellation fees may apply based on the time of cancellation relative to the departure date.
  • Refunds: Refunds, if applicable, will be processed according to the cancellation policy and may be subject to administrative fees.

3. Travel Documentation

  • Passports and Visas: It is the traveler’s responsibility to ensure valid passports, visas, and any required travel documents are obtained prior to departure.
  • Accuracy of Information: Traveler details provided for visa applications must be accurate. Any discrepancies leading to visa rejection are the traveler’s responsibility.

4. Responsibilities

  • Liability: The company is not liable for any loss, injury, or damage to persons or property during the trip, except where negligence on our part can be proven.
  • Health and Safety: Travelers are responsible for their health and safety during the trip and are advised to acquire necessary vaccinations or medical advice.

5. Changes to Itinerary

  • Alterations: The company reserves the right to alter the itinerary or substitute accommodations/services if unforeseen circumstances arise.
  • Notification: Travelers will be notified of any changes as soon as reasonably possible.

6. Code of Conduct

  • Conduct: Travelers are expected to behave responsibly, respecting local customs, laws, and cultures. Non-compliance may result in removal from the tour at the traveler’s expense.

7. Complaints and Disputes

  • Procedure: Any complaints or disputes during the trip should be brought to the attention of the company’s representative immediately for resolution.
  • Resolution: We will endeavor to resolve complaints in a timely and fair manner.

8. Governing Law

  • Jurisdiction: Any disputes arising from these terms and conditions shall be governed by the laws of [Jurisdiction] and resolved in its courts.

9. Agreement

  • Acceptance: By booking a package with us, travelers acknowledge and agree to abide by these terms and conditions.