1. Booking Process
- Reservation: All bookings are subject to availability and confirmation. Reservation requests are processed upon receipt of payment.
- Payment: A deposit or full payment may be required to secure the reservation. Payments are accepted via [list payment methods].
- Confirmation: Booking confirmation will be sent upon successful payment, detailing the itinerary and relevant information.
2. Cancellations and Refunds
- Cancellation Policy: Requests for cancellation must be submitted in writing. Cancellation fees may apply based on the time of cancellation relative to the departure date.
- Refunds: Refunds, if applicable, will be processed according to the cancellation policy and may be subject to administrative fees.
3. Travel Documentation
- Passports and Visas: It is the traveler’s responsibility to ensure valid passports, visas, and any required travel documents are obtained prior to departure.
- Accuracy of Information: Traveler details provided for visa applications must be accurate. Any discrepancies leading to visa rejection are the traveler’s responsibility.
4. Responsibilities
- Liability: The company is not liable for any loss, injury, or damage to persons or property during the trip, except where negligence on our part can be proven.
- Health and Safety: Travelers are responsible for their health and safety during the trip and are advised to acquire necessary vaccinations or medical advice.
5. Changes to Itinerary
- Alterations: The company reserves the right to alter the itinerary or substitute accommodations/services if unforeseen circumstances arise.
- Notification: Travelers will be notified of any changes as soon as reasonably possible.
6. Code of Conduct
- Conduct: Travelers are expected to behave responsibly, respecting local customs, laws, and cultures. Non-compliance may result in removal from the tour at the traveler’s expense.
7. Complaints and Disputes
- Procedure: Any complaints or disputes during the trip should be brought to the attention of the company’s representative immediately for resolution.
- Resolution: We will endeavor to resolve complaints in a timely and fair manner.
8. Governing Law
- Jurisdiction: Any disputes arising from these terms and conditions shall be governed by the laws of [Jurisdiction] and resolved in its courts.
9. Agreement
- Acceptance: By booking a package with us, travelers acknowledge and agree to abide by these terms and conditions.
